I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase.
We take great care in packing your orders. However, if your items arrive damaged or you received the wrong item, please email us within 48 hours of delivery at littlebitofsweettimboon@gmail.com with your order number and photos of the issue.
If the item is confirmed damaged or incorrect, we will offer a replacement, store credit, or a refund at our discretion.
Non-Returnable Items
Opened, used, or damaged packaging.
Perishable items (all confectionery/lollies).
Items marked as "Final Sale".
Shipping Issues
Little Bit of Sweet is not responsible for items damaged due to extreme hot weather or non-collection of packages.
By completing a purchase, you agree to this policy.
